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Frequently asked questions
Here are a few answers to our most frequently asked questions
Where are the main Festival venues?
In the heart of Old Québec! Consult our venue map!
How can I get the Festival button and the tickets for the Festival's shows ?
The all Festival access pass is available in presale at $15 from May 24 to June 11, and then at $25 regular cost, in every Couche-Tard participating stores of Québec City, including the south shore. During the Festival, it will be available on site at regular price. Tickets for the Classical serie and others indoor shows can be purchased on Réseau Billetech (www.billetech.com).
For people outside Quebec City, the Festival pass is now available on line or by phone, from March 23 (regular cost $25) at 1-877-643-8131 or www.billetech.com
Youths under the age of 12 accompanied by an adult do not need an access pass to take part in the Festival. The all Festival access pass allows festival-goers to attend every outdoor shows during 11 days, possibility of some exceptions.
Where can I get the Festival programmation?
The program of the Québec City Summer Festival is available on all Festival sites and in Info-Bell stands. From the beginning of June, the program will be distributed in Metro grocery stores and Archambault stores of Quebec province, in the Affiche-tout network of Québec City and Montréal, as well as in SAQ and Couche-Tard stores of Quebec City.
Where can I get tourist information?
For further details, consult our tourism section or the Website operated by the Greater Québec Area Tourism and Convention Bureau.
In addition, we will be providing an information service at event venues throughout the Festival. Watch for the Info-Festival Bell information booths or call (418) 529-5200 or 1-888-992-5200.
Is there any package deal with lodging for the Festival?
Yes. Packages include one night for 2 people, breakfast and all Festival access pass. Booking on line www.infofestival.com under package section.
Do you provide services for festival-goers with special needs?
Yes. We offer two reserved areas for festival-goers with special needs wishing to attend outdoor shows. Simply call 1-888-992-5200 or (418) 529-5200. Please note that space is limited and that reservation can only be made the day of the show. Consult our policy.
Where can I park that is close to Festival venues?
Société Parc-Autos operates indoor and outdoor paid lots. However, we suggest using public transport.
Are dogs allowed at Festival venues?
Unfortunately, no, except for guide dogs.
Can I bring a chair to attend shows?
Please consult our chart below to know for which shows chairs are allowed. However, if you want to attend a show on a different scene, be aware that there will be a chair cloakroom at the Bell and at the Molson Dry scene entrances.
| DATE | BELL SCENE - PLAINS OF ABRAHAM |
| July 6th | Éric Lapointe | Chairs allowed in a section on left handside |
| July 7th | Femme de rêve - Claude Dubois | Chairs allowed in a section on left handside |
| July 8th | Scorpions | No chairs allowed |
| July 9th | Marie-Élaine Thibert Symphonique | Chairs allowed in a section on left handside |
| July 10th | Garou | Chairs allowed in a section on left handside |
| July 11th | La Reine et la Perle - Nathalie Choquette | Chairs allowed in a section on left handside |
| July 12th | Robert Charlebois | Chairs allowed in a section on left handside |
| July 13th | Story of the year | No chairs allowed |
| July 14th | Live | No chairs allowed |
| July 15th | Retour au centre de la terre - Rick Wakeman | Chairs allowed in a section on left handside |
| July 16th | Jean-Pierre Ferland | Chairs allowed in a section on left handside |
| DATE | MOLSON DRY SCENE - PARC DE LA FRANCOPHONIE |
| July 6th | The Roots | No chairs allowed |
| July 7th | Gilles Vigneault et les Charbonniers de l'Enfer | Chairs allowed |
| July 8th | Pierre Lapointe | No chairs allowed |
| July 9th | Vulgaires Machins | No chairs allowed |
| July 10th | Électro-Chocs | No chairs allowed |
| July 11th | Dany Bédar | No chairs allowed |
| July 12th | Louise Attaque | No chairs allowed |
| July 13th | Galaxie 500 | No chairs allowed |
| July 14th | Wilco | No chairs allowed |
| July 15th | Reel Big Fish | No chairs allowed |
| July 16th | Hot hot heat | No chairs allowed |
| July 6th-16th | PLACE METRO SCENE - PLACE D'YOUVILLE | Chairs allowed |
In case of rain, are shows canceled?
No, except in the case of electrical storms when safety is a concern. Unfortunately, no advance notice can be provided in the case of show cancellations.
What should I do if I lose something while at the Festival?
Call the Info-Festival Bell line at (418) 529-5200 and we will attempt to help you locate the item you have lost.
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